HIT for Implementation Support

The Health Information Technology Implementation Professional
Access to health information is changing the ways doctors care for patients. With the nation’s healthcare system moving to the electronic medical record, numerous employment opportunities exist for individuals with training in both healthcare and technology. The success of electronic health records and other technologies in healthcare, however, depends on the success of the initial implementation alongside ongoing monitoring, support and maintenance. Professionals with skills across both of these disciplines will be in great demand for years to come.    

The Health Information Technology for Implementation Support Program
This program prepares students to understand and use electronic records in a medical practice. Primarily, the program reviews the implementation and management of electronic health information using common electronic data interchange systems and maintaining the medical, legal, accreditation and regulatory requirements of the electronic health record. Further, this program will build on students’ existing user-level knowledge and experience with personal computer software and hardware in order to present fundamental concepts and techniques that technicians will use every day on the job. Upon completing this course, students will gain the essential skills and technical expertise necessary to install, upgrade, configure, troubleshoot, optimize, repair and perform preventative maintenance on basic personal computer hardware and operating systems ensuring that the implementation of EHRM is successful and technology can continue to enhance healthcare delivery across the country. 




Program Objectives
At the conclusion of this program, students will be able to:

  • Understand various healthcare delivery systems
  • Understand and use Medcin software
  • Refine admission procedures, information retention and retrieval, data entry, chart assembly, data collection, abstracting, code sets, and the release of information
  • Understand the interactive EHR, how it supports communication and continuity of care, clinical standards such as SNOWMED CT, LOINC, and UMLS
  • Grasp the importance of the medical record as applicable to quality care
  • Understand confidentiality laws regarding medical information including HIPAA
  • Describe the common features of PC hardware found on desktop and laptop computers
  • Explain network hardware, protocols, and how to build a network
  • Identify unique features and concerns specific to laptop computers
  • Describe the printing process, installation, and maintenance common printer types
  • Describe IT support operational procedures in a workplace
  • Explain the features, tools, and installation options of Windows Operating Systems
  • Identify the components of Windows Operating Systems networking, preventative maintenance, security settings, and virtualization
  • Describe common security threats and security-breach prevention methods
  • Explain the network setup, security, and synchronization of mobile devices
  • Describe the diagnostic and troubleshooting processes for hardware, software, networking, and security issues
  • Use Microsoft Office
Note:  In order to qualify for an externship, students must successfully complete the program, including all quizzes and final exams, and be available for a background check and/or a potential drug screen.  This program can be completed in 6 months.  However, students will have online access to this program for a 12-month period. 

Education and Certifications

  • Students should have or be pursuing a high school diploma or GED.
  • National Certification exams:
    • National Healthcareer Association (NHA) Certified Electronic Health Record Specialist (CEHRS) exam
    • CompTIA A+ Certification Exams (220-801 and 220-802)
    • Microsoft Office Specialist (MOS) Certification Exam


Optional Volunteer Clinical Externship Opportunity

Students who complete this program are eligible to participate in an optional volunteer clinical externship opportunity with a local healthcare facility in order to gain valuable hands-on experience.  As students progress through their eLearning program, an Externship Coordinator will reach out to coordinate placement.

Additional documentation including health records, immunizations, drug-screening, criminal background checks, etc. may be required by the externship facility.